I just hope I get my key soon or I'm taking the tractor back. I also hope they didn't damage the transmission.
Sammy and Jeff are always very friendly, professional, and knowledgeable no matter what my needs are.
Nicely priced tool selection.
I ordered the lawn tractor and no one there knew how to operate it. They were pushing it around with out disengaging the transmission. When they loaded it on my trailer they dented the muffler shield. I had to order a new shield. A week later I tried to turn it on and I couldn't because they gave me the wrong key. The tractor I bought is a pro series. They couldn't find the key so they game me one from a different tractor. "Like all keys are the same". I still haven't been able to get a key 3 weeks later.
The local store is easy to work with. Sears dot com is another matter. I was completely disappointed with a lack of service or any level of competency when dealing with the website. I bought my dishwasher from the local Sears store for about half and had installed for about 1/2 what the dot com quoted me.
I also ordered a front bumper for my mower. I received a ready for pick up email. When I got to the store no one knew anything about it. They took for ever to find it.
Excellent service from knowledgeable staff! Thank you to Candido and Jeff!!
Sears Hometown Store is a US Hardware Store based in Dodge City, Kansas. Sears Hometown Store is located at 2601 Central Ave, Dodge City, KS 67801, USA.
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